FAQ questions

We are delighted to help with any questions you may have. Below are some frequently asked questions:

Location:

Q: Are you close to town?

A: Yes, we are a short stroll to the main streets in Ennis.

Q: How long will a taxi journey from Shannon Airport take?

A: Approximately 20 minutes’ drive.

Parking:

Q: Does the hotel have a car park?

Yes, The Temple Gate Hotel Ennis offers complimentary car parking facilities to our guests on their stay. This is based on a first come first served basis. It is located on the right-hand side before the hotel entrance. There is a barrier system in place to gain access to the Temple Gate Hotel Ennis car park.

Rooms:

Q: Is the hotel family friendly?

A: Yes, we have family rooms available.

Q: What time is check out?

A: 12.00pm.

Q: What time is check in?

A: 15.00pm.

Q: Is it possible to get a late checkout?

A: Upon request, subject to availability and a charge

Q: What is the hotel’s credit card policy?

A: A credit card is required upon booking to secure your reservation, please note that Temple Gate Hotel operates a 24- hour cancellation policy and any reservations not cancelled by 2pm 1 day prior to your arrival are subject to a charge of one night's accommodation. Upon check-in your credit card will be authorised for the cost of your stay along and for any incidental charges, card payment is preferable however we will continue to take cash payment. Debit cards will be charged upon check-in or alternatively be paid by cash.

Q: What does Book Direct/Best price Guarantee mean?

A: When you book directly with the Temple Gate Hotel either by phone 065 682 3300 or through The Temple Gate Hotel Website you are guaranteed the best price available.

Q: Can I upgrade my room after booking?

A: Yes, if there is an upgrade available this is no problem.

Q: Do the rooms have hairdryers?

A: We have hairdryers available in each room.

Q: Do the rooms have tea/coffee facilities?

 A: Yes, the Temple Gate Hotel has complimentary tea and coffee making facilities in each room.

Q: Can I arrange for amenities or gifts to be placed in the room?

A: Yes, please contact us directly to organise.

Q: Is internet access available?

A: Yes, we offer Free Wi-Fi throughout the Temple Gate Hotel.

Dining:

In line with government guidelines our restaurant and pub layouts have been altered to accommodate the social distancing required, creating a safe environment for our guests and team members.

Q: What time is breakfast?

A: 7am to 10am Daily

Q. What time do you serve food?

A:  Preachers Pub Opening Hours: Bar Menu from 12noon to 9pm daily. 

Q: Do you have room service?

A: Yes, room service will be available for guests and will be delivered to your door to avoid any unnecessary contact. Please note that there will be a tray charge of €4.50 per person for room service. If you would like to avail of this, please fill out the card on the back of your door and leave outside before 11pm on previous evening.